5 ON YOUR SIDE: Asking AI health questions

More people are turning to ChatGPT and other AI tools for health questions. The answers are fast, and they often sound reassuring and trustworthy—but, as Consumer Reports explains, they aren’t always accurate.

If you’re concerned about your health, AI chatbots such as ChatGPT, Microsoft Copilot, and Google Gemini promise detailed answers in seconds. One survey found 17 percent of adults ask AI chatbots health questions at least once a month.

Kevin Loria is a health reporter for Consumer Reports and says, “There are a lot of reasons you might go to a chatbot for answers. They can be q...